Cliffs aims to partner with the Asia-Pacific communities in which it operates by;
Key communities are Southern Cross, which is located near our Koolyanobbing Operations, and
Esperance, the port from where our ore is exported.
We will continue to work collaboratively with local communities and regulators to establish relationships
and support activities that are of benefit to the communities in which the company operates.
Cliffs seeks to engage openly and honestly with communities and are committed to adding value over and
above legislative and licensing requirements placed upon the company.
We aim to proactively establish and maintain relationships with community stakeholders, communicating
with them both formally and informally– through presentations and discussions with local community
organisations and NGOs, responses to individual inquiries and dialogue with local, state and federal
In 2013, community residents completed our bi-annual survey. In particular, community members were
asked to comment on how Cliffs manages social and environmental impacts of our operations.
The survey results revealed 95% satisfaction with our efforts. After increased community engagement
and a $9.9 million investment in road infrastructure in 2011, three of the highest ranking concerns in 2011
for Esperance residents -- traffic congestion, dust and noise associated with our port operations -- had
significant reductions in the 2013 survey.
Cliffs provides in-kind support and contributes to sponsorships and donations through the Cliffs
Community Fund, which aims to support existing initiatives, foster new ideas and encourage development
that enhance people’s lives.
Funding went to organisations that continue to support our local communities including, but not limited to:
Cliffs has also sponsored high-profile events such as:
Our employees have participated in community events such as Southern Cross and Esperance
Agricultural Shows and have raised funds through involvement in events such as Movember, Make a
Meal Program and the City to Surf.
In addition to sponsorship and donations, Cliffs tries to maximise opportunities for local communities to
participate in our business. Students from Southern Cross District High School, Merredin, Esperance
Anglican Community School and Esperance Senior High School have taken part in career development
through career days and work experience on site.
Our operations attempt to employ locally where possible and the company pursues as buy local policy
wherever possible when purchasing goods and services.
We engage in open and constructive consultation with indigenous groups that have traditional
relationships with our areas of mining activity. Agreements with indigenous groups provide for economic
sufficiency, identification and protection of heritage sites, and the development and implementation of
cultural awareness programs for our employees and contractors.
Cliffs operates with full regard to legislative requirements for ensuring heritage areas are respected and
due process is followed.
We are actively engaged in innovative projects and programs that will enhance our environmental
performance while stimulating economic growth and community development –positive outcomes for
Cliffs, our customers and local communities that reflect the essence of sustainability.
Cliffs’ environmental staff consult and communicate formally through a number of forums, meetings and
committees. A notable example is the Koolyanobbing Operation’s Community Consultation Group (CCG),
a committee that includes environmental and community stakeholders. The CCG meetings provide these
stakeholders with an opportunity to review and comment on the environmental and community aspects of
Cliffs’ mine operations.
Learn more about our environmental stewardship efforts on our Asia Pacific Environmental Stewardship
Contact us if you have any feedback you’d like to provide to our Asia Pacific Community Relations team.
Learn more about programs and initiatives we’ve been involved with in the Asia Pacific region.